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Terms Of Service

Effective Date: January 11, 2025

Welcome to Souqlee.com (the "Website"), operated by IRA Consultants LLC ("we," "our," or "us"). These Terms of Service (the "Terms") govern your use of our website, products, and services. By accessing or using Souqlee.com, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. General Information Souqlee.com is an online retail platform based in the United Arab Emirates (UAE), offering various products for sale. We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting on this page. We encourage you to review these Terms periodically.

2. Account Registration To place an order, you may need to register for an account on our website. You agree to provide accurate, complete, and current information during the registration process. You are responsible for safeguarding your account credentials and agree to notify us immediately if you suspect any unauthorized use of your account.

3. Products and Pricing We make every effort to ensure that the products listed on our website are described accurately. However, we cannot guarantee that all descriptions, images, or prices are free from errors. In the event of a pricing or description error, we reserve the right to cancel or modify your order. All prices are listed in UAE Dirhams (AED) unless otherwise specified.

4. Ordering and Payment When you place an order through Souqlee.com, you agree to pay for the products and shipping fees, if applicable. Payment can be made via the methods specified on our website. By submitting an order, you represent and warrant that you are authorized to use the chosen payment method.

Orders are subject to confirmation, and we reserve the right to refuse or cancel any order at our discretion. We will notify you if your order is canceled or if additional information is required.

5. Shipping and Delivery We provide shipping services within the UAE. subject to availability. Delivery times are estimates, and we are not liable for delays caused by factors beyond our control, including but not limited to customs delays, weather, or strikes.

You are responsible for providing accurate shipping information. In case of incorrect or incomplete information, we are not responsible for any delays or non-delivery.

6. Returns & Replacement We offer a Replacement policy in accordance with UAE consumer protection laws. You may get replacement within a specified period from the date of receipt if the product is faulty.

For more details on our return policy, please visit our Returns & Replacement page on the website.

7. Privacy Policy Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using Souqlee.com, you consent to the collection and use of your data as described in the Privacy Policy.

8. Intellectual Property All content on Souqlee.com, including but not limited to text, images, logos, designs, and graphics, is owned by or licensed to IRA Consultants LLC and is protected by intellectual property laws. You may not use any content from the website without our prior written consent.

9. User Conduct By using Souqlee.com, you agree not to:

• Violate any laws or regulations.
• Engage in fraudulent activities or impersonate any person or entity.
• Upload or transmit harmful content, including viruses or malware.
• Interfere with the functionality or security of our website.

We reserve the right to suspend or terminate your access to the website if we suspect any violation of these Terms.

10. Limitation of Liability To the fullest extent permitted by law, IRA Consultants LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our products, including loss of profits, data, or goodwill.

11. Indemnification You agree to indemnify, defend, and hold harmless IRA Consultants LLC, its affiliates, and employees from any claims, damages, or expenses arising from your use of the website, including but not limited to any violation of these Terms or infringement of third-party rights.

12. Governing Law and Dispute Resolution These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of the website will be resolved through binding arbitration in accordance with UAE laws.

13. Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Information If you have any questions or concerns about these Terms of Service or any other aspect of our website, please contact us at:

IRA Consultants LLC
Website: www.souqlee.com
Email: info@souqlee.com
Phone: +971 566208102

Thank you for choosing Souqlee.com. We appreciate your business